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The preview is not displayed in the emails that are go live

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Posted on by vcamposp

32

Good morning,

When I go live an email marketing the preview is not displayed.

When it is in draft status, the preview is displayed. I remember that before when the email was in go live status the preview was also displayed.

Any ideas?

Thanks in advance.

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Community Member Microsoft Employee on at

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RE: The preview is not displayed in the emails that are go live

Hi vcamposp,

In fact, it seems that emails cannot be previewed after go live since I've been using marketing.
vcamposp 32 on at

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RE: The preview is not displayed in the emails that are go live

Hi Leah Ju,

Thank you for answering and clarifying my doubts.

But, in the past, you could see the preview when the marketing goes live, right? Did it change in the last update?

Regards,

Víctor
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Community Member Microsoft Employee on at

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RE: The preview is not displayed in the emails that are go live

Hi vcamposp,

The preview tab will disappear when the marketing email goes live, which is by-deign.

For the live marketing emails, you can click 'Edit' button:

Then the status will changed to 'Live,editable', the preview tab also appear in the form again:

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