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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Upgrade Dynamics CRM 2...
Customer experience | Sales, Customer Insights,...
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Upgrade Dynamics CRM 2015 On-Premise to Dynamics 365 On-Premise

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Posted on by Community Member

Hello Community,

When it comes to upgrading Dynamics CRM 2015 on-premise to Dynamics 365 on-premise, my understanding is that the only supported upgrade path is to first upgrade Microsoft Dynamics CRM Server 2015 to Microsoft Dynamics CRM Server 2016, and then apply the December 2016 Service Pack for Microsoft Dynamics 365 (on-premises).

Is this still the case, or is there a quicker and more efficient supported upgrade path now (that's supported by Microsoft)?

Any insights would be appreciated.

Thank you!

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  • Verified answer
    Sumeet_MSFT Profile Picture
    Sumeet_MSFT on at

    Hello D365_Eric,

    The supported way to upgrade the from CRM 2015 on-premise to Dynamics 365 On-premise.

    CRM 2015 > CRM 2016 > December 2016 Service Pack for Microsoft Dynamics 365(V 8.2 on-premises) > Dynamics 365 9.0 

    The only supported upgrade path to Dynamics 365 Server, version 9.0 is upgrade from December 2016 Service Pack for Dynamics 365 (on-premises), or later update, to Dynamics 365 Server, version 9.0.

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/plan-your-upgrade-to-microsoft-dynamics-365-server

    Hope this helps.

    Best regards,

    Sumeet_MSFT

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Community Member Profile Picture
    Community Member on at

    Thanks for the information!

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