Vendor Overpayment Error Correction

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Posted on by AXEON Man

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Hopefully, someone has some insight here.

One of my people was processing payments to one of our vendors -these are from the subscription module and the error is dated 3/1/25.

This is what the "Detailed Vendor Ledger Entries" of the bad transaction looks like.

I can't "Unapply Entries" because it's the "Initial Entry" or that's what BC tells me when I try.

I've tried applying credit memos, making another invoice to apply the credit to but somehow, I can't seem to apply to erroneous credit that is giving my vendor account a negative $131.52 balance.

Here is a Ledger View:

Thoughts? I've wasted 3 hours on this already. I'm still new to BC but not to accounting, this has me stumped.

Thank you in advance.

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Dynamics 365 Business Central

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KasparsSemjonovs 4,838 Super User 2026 Season 1 on at

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You need to post an opposite entry via journal - With document Type = Invoice or Refund, as these types can be applied to Payment entries.
Like in real life - if You actually paid Vendor more - either the amount stays and covers next invoices (like advance payment) or Vendor sends You the money back (Refund).

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AXEON Man 1,144 on at

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Thank you! I had no idea that BC journals were so versatile!

It seems like there should be some mechanism to apply these entries to each other. No?

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AXEON Man 1,144 on at

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I thought I had it but it still shows this:

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KasparsSemjonovs 4,838 Super User 2026 Season 1 on at

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Yes, while standing on this entry, there is Apply Entries function.
Stand on one of the entries, and choose this.

Then Select the opposite entry, you want to link on the one you were standing on, and press Set-Applies to ID, and then Post Application.

More detailed blog post I found through Google:
How to apply or unapply entries in Business Central - Boyer & Associates

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AXEON Man 1,144 on at

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Thank you so much! I could have sworn I tried that, but I must have made an error the first time around. All good now and I'm a little smarter about BC. I've got hundreds of hours on this ERP and I feel like I'm just scratching the surface. Sure appreciate this community!

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