GL not updating when voiding A/R invoice

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Posted on by Scott Andreas

I have a small problem. I was assuming that when I void a A/R invoice transaction that it would in effect void the related GL transactions as well. Any ideas as to how to get around this problem.

GP 10 v5

Regards

Scott

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Richard Whaley 25,195 on at

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Re: GL not updating when voiding A/R invoice

Also, is the void date in the current year or first historical year? If the transaction is 2 years old and you are using a void date two years back, you will have a problem as well.

My guess, the above mentioned batch waiting to be posted!
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Chris Isbell on at

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Re: GL not updating when voiding A/R invoice

If you voided the A/R transaction using Transactions - Sales - Posted Transactions, then a corresponding batch should be created in the GL that does, in effect, void the original postings. You may need to post the GL batch in order to see this reflected in the accounts, depending upon your Posting settings.