216
Hi Guys,
We upgraded our CRM online instance from V8.2 to V9. However after the upgrade, we did not receive Sales Hub, Customer Service Hub, Field Resource Hub.
I was under the impression that these Unified Interface Apps are part of the V9 upgrade and will be installed automatically post upgrade but it seems otherwise. Anyone has any idea as to how can I get these installed in our environment?
Regards,
Nitin Meria
*This post is locked for comments
Thanks a lot
Kevin, that worked - annoying that the solution is called Application and the Menu item is Hub, I looked right at that earlier and thought it can't be that as its not Hub. Oh well its fixed now. Many Thanks
Hi Everyone... I recently was able to figure this out. At least in my case the problem was that I didn't have the Solution activated in the Dynamics admin portal. I was trying to figure out how to add the Sales Hub as there weren't any solutions to activate titled "Sales Hub". The others seemed to be named appropriately.
I know there's a new interface to the admin portal of Dynamics. But this method worked for me at the present time. So I thought I'd share.
Darren Bayley - Let me know if this worked for you.
I'm in the same situation, did anyone solve it?
Nitin Meria, did you find the cause of this? I too am searching for the same. Wondering if its a licensing thing and they're not available to our subscription.
Hi Ravi,
Thank you for your response. I tried what you have mentioned but in the Admin center, I can see only CRM Hub and Customer Service Hub. Where can I find Field Resource Hub and Sales Hub?
Hi Nitin,
these are separate apps. You need to install these apps manually from Dynamics 365 admin center. Naviaget to instances >> Solutions >> select the App you want to install >> click install.
Refer below screenshot-
Hope this helps.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (