We already have a Microsoft Dynamics 365 Sales on-Premises license and are currently using version 8.2.
To upgrade the crm to version 9, do we need to buy an additional key or is it a free upgrade?
Hello Hobby,
If you are planning to upgrade from Microsoft Dynamics On-premise 8.2 to 9.0 version you dont need a license, please find the below article for your reference.
Use the 2nd link below for cumulative updates you can install.
docs.microsoft.com/.../plan-your-upgrade-to-microsoft-dynamics-365-server
support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates
Regards,
Sunil
Hi! Thanks! I read this, but I still don't know where to get the new product key? The old one won't work, it's for version 8
That's why I thought we need a new license
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