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Mobile phone with Android 8.1.0 not compatible?

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Posted on by Campetella

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I read on Remote Assist App the compatibility with Android 7.0 and later

I have an ASUS_XOOID with Android 8.1.0

The message I receive when i go to google play store is ' Device not compatible with this version'

Do you know why?

Many thanks

Giuseppe

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Jason@MS Microsoft Employee on at

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Hi Giuseppe,

Google determines which phones support ARCore. You can find the list here. As of today Remote Assist only works on phones that support AR functionality.

Best

Jason

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Xonatia Lee 25 on at

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Hi Giuseppe,

That is odd. I just filed a bug about your issue. I will get back to you about this.

-Xonatia

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