Qualifying Lead Creates Account and Contact Records - Change Default Values?

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Posted on by Artemy

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When you qualify a lead, CRM automatically creates the corresponding Account and Contact records based on the basic info you entered in the lead. I would like to set certain fields in those two new records to certain values to distinguish these records as not being our customers yet. Is there a way to set this through some built in way? The workarounds I can think of would be to:

Modify the default value settings for the fields so that this sort of automated process sets the fields to the defaults which are configured to show that the account is in the opportunity process. (This makes me think that maybe a calculated field value can be set based on the existence of a relationship between the account record and an active opportunity/lead)
Create a workflow that, on some trigger that is currently unclear to me, sets a specific field, that distinguishes an "opportunity account" from an active customer, to the desired value.

Any suggestions on how to accomplish this best would be appreciated.

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Hi Artemy,

if you want to solve with cut and paste, use the following plugin.

It requires 3 new boolean attributes: Create Account, Create Contact, Create Opportunity. If none of these are selected, this plugin throws an error.

using System; using Microsoft.Xrm.Sdk; using Microsoft.Xrm.Sdk.Query; namespace FP.Plugin { public class LeadQualifyPlugin : IPlugin { public void Execute(IServiceProvider serviceProvider) { IPluginExecutionContext context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext)); IOrganizationServiceFactory factory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory)); IOrganizationService service = factory.CreateOrganizationService(context.UserId); EntityReference leadid = (EntityReference)context.InputParameters["LeadId"]; ColumnSet columnset = new ColumnSet(new string[] { "new_createaccount", "new_createcontact", "new_createopportunity" }); Entity leadentity = service.Retrieve(leadid.LogicalName, leadid.Id, columnset); if (!leadentity.GetAttributeValue<bool>("new_createaccount") && !leadentity.GetAttributeValue<bool>("new_createcontact") && !leadentity.GetAttributeValue<bool>("new_createopportunity")) { throw new InvalidPluginExecutionException("LeadQualifyPlugin.Execute error: No lead conversion options have been selected."); } try { context.InputParameters["CreateAccount"] = leadentity.GetAttributeValue<bool>("new_createaccount"); context.InputParameters["CreateContact"] = leadentity.GetAttributeValue<bool>("new_createcontact"); context.InputParameters["CreateOpportunity"] = leadentity.GetAttributeValue<bool>("new_createopportunity"); context.InputParameters["SuppressDuplicateDetection"] = true; } catch (Exception ex) { throw new InvalidPluginExecutionException("LeadQualifyPlugin.Execute error: " + ex, ex); } } } }

Please let me know.

Francesco

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

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Patrick Friedrich 395 on at

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Hi Artemy,

you can use the originatingleadid field when qualifying a lead. If the contact or customer is created and the field is filled, then setup a workflow to populate some values from the lead to the new records or just set some standard values to mark them as "not customers yet"...

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