ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

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Hi, there i got an error while posting Sales Order with using Item tracking line . can any one give suggestion to me to solve this issue . thank you

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Mohana Yadav 61,200 Super User 2026 Season 1 on at

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Check whether "SN Info Must Exist" field is active in Item Tracking Code assigned to item.

Then either you need to add the Information for Serial No. on Item Tracking Lines Navigate tab or uncheck in Item Tracking code card

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Maneesha 5,891 on at

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you didn't track properly .

First delete this whole line re enter again and track

Line = > item tracking line = > select entries and select

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Mohana Yadav 61,200 Super User 2026 Season 1 on at

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Did you find any solution? please close the post if you find solution.

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Indikauk 1,759 on at

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Hi Sathish

System Not Finding the Serial Number Information from the Item Tracking You Entered, I haven't seen that you have entered any variant code if you are using Variant Code for Inventory Then you need to select the Variant Code as well in order to match the serial number.

it is better if you can attach item tracking line selection screen so we can get some information to give you a clear answer.

Thanks

Indika.

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ChrisDesRo on at

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Hi Indika,

I have the same problem from my side. Where I can find the Variant Code ?

I am using Dynamics 365 FO (similar to NAV).

Thanks,

Christian

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