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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / ERROR : The serial no ...
Microsoft Dynamics NAV (Archived)

ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

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Posted on by Community Member Microsoft Employee

Screenshot-_2800_6_2900_.pngHi, there i got an error while posting Sales Order with using Item tracking line . can any one give suggestion to me to solve this issue . thank you

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  • ChrisDesRo Profile Picture
    ChrisDesRo on at
    RE: ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

    Hi Indika,

    I have the same problem from my side.  Where I can find the Variant Code ?

    I am using Dynamics 365 FO (similar to NAV).

    Thanks,

    Christian

  • Indikauk Profile Picture
    Indikauk 1,759 on at
    RE: ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

    Hi Sathish

    System Not Finding the Serial Number Information from the Item Tracking You Entered, I haven't seen that you have entered any variant code if you are using Variant Code for Inventory Then you need to select the Variant Code as well in order to match the serial number.

    it is better if you can attach item tracking line selection screen so we can get some information to give you a clear answer.

    Thanks

    Indika.

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,137 Super User 2024 Season 2 on at
    RE: ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

    Did you find any solution? please close the post if you find solution.

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

    you didn't track properly .

    First delete this whole line re enter again and track  

    Line = > item tracking line = > select entries and select

  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,137 Super User 2024 Season 2 on at
    RE: ERROR : The serial no information does not exist identification fields and values item no.='' variant no=" serial no="

    Check whether "SN Info Must Exist" field is active in Item Tracking Code assigned to item.

    Then either you need to add the Information for Serial No. on Item Tracking Lines Navigate tab or uncheck in Item Tracking code card

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