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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Dataverse exception on...
Small and medium business | Business Central, N...
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Dataverse exception on Business Central Cloud

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Posted on by DannyAL 35

Hi there, 

I'm getting the following on the Dataverse connection wizard in business central (20.0.37253.38055) after signing in as the CRM administrator.

-----------------------------------------------------

Microsoft.Dynamics.Nav.Types.Exceptions.NavNCLDotNetInvokeException: A call to Microsoft.Dynamics.Nav.CrmCustomizationHelper.CrmHelper failed with this message: NAV XRM DLL proxy version 100 is not registered. CRM Integration is not available. Contact your system administrator. ---> Microsoft.Dynamics.Nav.Types.Exceptions.NavCrmException: NAV XRM DLL proxy version 100 is not registered. CRM Integration is not available. Contact your system administrator.
at Microsoft.Dynamics.Nav.Xrm.XrmServiceProvider.GetService(Int32 version) in s:\repo\src\Platform\Xrm\Prod.Xrm\XrmServiceProvider.cs:line 98
at Microsoft.Dynamics.Nav.CrmCustomizationHelper.CrmHelper.InitializeServiceProxy(String connectionString) in s:\repo\src\Platform\AppAddins\Prod.CrmCustomizationHelper\CrmCustomizationHelper.cs:line 76
at Microsoft.Dynamics.Nav.CrmCustomizationHelper.CrmHelper..ctor(String connectionString) in s:\repo\src\Platform\AppAddins\Prod.CrmCustomizationHelper\CrmCustomizationHelper.cs:line 52
--- End of inner exception stack trace ---

Has anyone come across this error lately? I would appreciate a quick response.

Thanks & Regards,

Daniel

I have the same question (0)
  • Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    With this release you should not receive the error. Is this an upgraded release of BC where there are still older platform binaries?

    community.dynamics.com/.../365-business-central-and-dataverse-365-dynamis-sales-integration-problem

    Thank you.

  • Suggested answer
    DannyAL Profile Picture
    DannyAL 35 on at

    Hi Marco, 

    This seems to be a known bug when using the assisted setup wizard and below is the workaround given by the MS support team which finally resolved the issue.

    1. From search (magnifying glass icon in top right corner), open page "Dataverse Connection Setup" (this is the alternate setup).
    2. Fill in the URL of your Dataverse environment.
    3. Use the assist edit next to SDK Version and make sure to select version 91.
    4. Enable the connection.
    5. When prompted, sign in with your Dataverse environment admin account, and wait until the solution gets imported to your Dataverse environment.
    6. If you need to synchronize Dynamics 365 Sales entities (e.g., product, invoice, order, opportunity, etc.) then open page "Microsoft Dynamics 365 Connection Setup" and enable the connection from there as well.

    Best Regards,

    Daniel

  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at

    Thank you for sharing final outcome.

  • Raghubamsi Profile Picture
    Raghubamsi 5 on at

    Thank you For me i had issue with verion 91. changing it to 9 worked.

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