So got a brand new laptop with Win8, I patched it up and upgraded to Win8.1, patched it all up. Then updated drivers, before installing Office 365 and a few other programs. Everything working fine for about a month. Then the other day my CRM 2013 Online add-in for Outlook just completely stopped. Everything greyed out. Could not sign in or out, could not go offline. It just decided to completely stop. Searched around and no fix. So uninstalled it, then downloaded and installed the latest release (had it anyway). Now it still won't work, but even worse it won't even configure.
I choose CRM Online, enter my credentials and it finds my organisation. So I select my company from the drop down list, and hit OK. Instant error message saying it cannot connect. Hang on, didn't it just connect and pull down my organisation name from the cloud?
Searched around, tried a few "solutions", turns out there is no fix available. So stuck working on the CRM website, not a fun experience. Plus all my jobs in the service calendar are now, for all practical purposes, invisible to me as they don't sync to my Outlook calendar. Ha anyone at MS actually tried using the CRM Mobile app for day to day work? Awful.
So, can someone at MS either a) fix the completely Outlook broken add-in, or b) make your cloud CRM talk to your cloud Office/Exchange. At your earliest convenience please as I really need to get some work done.
