D365 Sales - Portal Change Password button no longer working

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Posted on by TonyaStephenson

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Portal version 9.2.2.001.2 - D365 version 9.2.21103.00140 2021 release wave 2

The "Change Password" button on a Contact record no longer does anything. I understand that it was / is a dialog call and that those have been deprecated. Is there an update to it that fixes it, or are we left to our own devices to figure out how to make it work now? There is an existing BPF but I'm not sure how to make that do the password change.

Nothing happens when that button is pressed.

This is the default dialog:

And the BPF

And the existing default ribbon:

How to fix? I can't possibly be the only person that sees this.

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Answers (1)

TonyaStephenson 117 on at

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RE: D365 Sales - Portal Change Password button no longer working

Yup. Confirmed with support that the functionality is now ONLY available in the Portal Management app. Oy. Thank you.
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Nya 29,060 on at

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RE: D365 Sales - Portal Change Password button no longer working

Hi,

You can change the password for a portal contact by referring to the following section.

Change password for a contact from Portal Management app