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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Install Hardware Stati...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Install Hardware Station on Windows 11

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Posted on by inavarro 5

Hi, i'm trying to install Retail Hardware Station on Windows 11, and not compatible.

Have you any solution for that?

  • Suggested answer
    Ignacio Navarro Profile Picture
    Ignacio Navarro 15 on at
    RE: Install Hardware Station on Windows 11

    Thanks.

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,499 Super User 2025 Season 1 on at
    RE: Install Hardware Station on Windows 11

    Can you try running the installer with the -SkipPrereqCheck delimited enabled ? While this is not recommended for PROD environments, it will help you evaluate if the solution can really run on Win 11. Also make sure that you are running the test on Win 11 Pro/Enterprise. Home editions may show compatibility issues.

    docs.microsoft.com/.../retail-mass-deployment

    pastedimage1659005483761v1.png

  • Ignacio Navarro Profile Picture
    Ignacio Navarro 15 on at
    RE: Install Hardware Station on Windows 11

    I'm installing Legacy Version 10.0.24 - Hardware Station (9.34.22019.4)

    Error:

    when

    Screenshot-2022_2D00_07_2D00_26-113059.png

    Screenshot-2022_2D00_07_2D00_26-113134.png

    Thanks

  • SergeyP Profile Picture
    SergeyP 2,928 on at
    RE: Install Hardware Station on Windows 11

    Are you installing Legacy or Sealed hardware station?

    What exact version of the Hardware Station you are installing?

    What error(s) are you getting exactly ?

  • Ignacio Navarro Profile Picture
    Ignacio Navarro 15 on at
    RE: Install Hardware Station on Windows 11

    Yes, but when I downloaded the file, and run the install file. Install process check requirements and in this step, says I Cannot install Retail Hardware Station on Windows 11.

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: Install Hardware Station on Windows 11

    Hi Ignacio Navarro,

    Please refer to the installation steps in the following document：

    Configure and install Retail hardware station - Commerce | Dynamics 365 | Microsoft Docs

    Best Regards,

    Charlotte Xu

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