When assisting our Controller with reconciliation of our main operating account, we noticed that there is a negative check amount showing
Unaware of how this occurred and how to correct - suggestions welcome! Thank you!
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The drilldown will bring you to the same place for both pieces of the transaction. That's normal.
Since the void date was set to 04/20 when it was voided, that's why you have the negative there. So the system basically thinks up until 04/20 you had $55 less in your account and when you voided it as of 04/20, it's adding that balance back in to the available balance. There shouldn't really be anything you need to do about it.
Appreciate your quick responses. I don't know if this is helping clear this up for me both the 2/18 and 4/20 transactions show as voided when drilled down. So how do I clear this negative $55 amount? Or am I looking at this the wrong way about..
If you print the check and then void it right away before posting, you will see the 0.00 voids like in the first screenshot.
If you print the check, post it and then void it on a different day, you'll get two separate lines for the transaction: the original amount on the original date and the negative amount on the separate voided date.
I think the curious thing is that you can see other voids on the screen shot (marked with the ubiquitous asterisk) and they appear as zeros (0) - why does this particular item show as a negative amount? Here is another screen shot - wondering how the same manual payment can be voided twice.. I'm quite confused now..
From my understanding that would just be a void. If you drill in to it, do you see that the transaction was voided? If so, what was the void date?
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