Dynamics 365 CommunityForums Microsoft Dynamics GP (Archived) Cannot email posted Sa...

Cannot email posted Sales Returns from the Navigation List.

(0) Share

Report

Posted on by Angel Nuñez

We are unable to email posted Sales Returns from the Navigation List as the "Send in E-mail" button is grayed out. If the return hasn't been posted the button is available and the document can be emailed. This doesn't happen with invoices; we can email posted and unposted invoices from the navigation lists. The curious thing is that if we open a posted return from the navigation lists, we then can email it from the Sales Transaction Inquiry window, but this is not the way we want it to be, as we prefer to be to select and send more than one at a time.

Any thoughts?

*This post is locked for comments