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Microsoft Dynamics CRM (Archived)

Field showing Disable in sales hub

Posted on by 6,203

Hi All,

I have a field lookup(Site Entityt with is OOB) on Quote entity. The field is showing disabled on sales hub.

In Dynamics crm Sales it is enabled but showing disable in sales hub.Below is the field from sales hub which shows disable.

3010.Disable.PNG

Regards,

Shahbaaz

*This post is locked for comments

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: Field showing Disable in sales hub

    Thanks Lu Hao for the reply, yes i agree i check it is also disable for moible tracking.

  • Verified answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: Field showing Disable in sales hub

    Hi Shahbaaz,

    This is by design. Sites entity cannot be used in Sales Hub, it is disabled.

    4786.JPG

    These are entities of Universal Resource Scheduling (URS) and can only be used in URS.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/basics-service-service-scheduling

    Please refer to this post:

    community.dynamics.com/.../unified-interface---attribute-disabled-to-lookup

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