DUPLICATE INVOICE NUMBER

(0) Share

Report

Posted on by Community Member Microsoft Employee

Our vendor pays via an invoice generated by their system so we use their invoice numbers when entering rather than letting SL auto-generate. This works well until an invoice has to be split between 2 employees. If we do not catch this and slightly vary the number, we end up with a duplicate invoice issue.

We have a duplicate that has been printed but not posted. Is there a way to fix this error prior to posting? Will the invoice reversal work? I know if we post it will create a big problem. There will be 2 invoices with the same number and only one will allow me to post a payment.

If I do an invoice reversal prior to posting, will it be removed from the system, thereby avoiding the error? Or is there a way that I can correct the invoice number prior to posting?