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Our vendor pays via an invoice generated by their system so we use their invoice numbers when entering rather than letting SL auto-generate. This works well until an invoice has to be split between 2 employees. If we do not catch this and slightly vary the number, we end up with a duplicate invoice issue.
We have a duplicate that has been printed but not posted. Is there a way to fix this error prior to posting? Will the invoice reversal work? I know if we post it will create a big problem. There will be 2 invoices with the same number and only one will allow me to post a payment.
If I do an invoice reversal prior to posting, will it be removed from the system, thereby avoiding the error? Or is there a way that I can correct the invoice number prior to posting?
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