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Hi,
We are facing Query builder error after deploying a custom entity. We face same issue in QA instance and could not find any Dynamics CRM errors in Event viewer. It got resolved after 1 day with out doing any changes in CRM or in server. Now we are facing same issue after Production deployment. This issue is not consistent. When I refresh the page again it is opening the form/Advanced find results.
Need help on resolving this issue.
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It might happen in the following scenario, though I don't know if that's the case..
- You have deployed those views to another environment
- The views are using some lookup references in the filter criteria
- Those lookups were missing in the target environment
- When you tried to open the query builder, you got that error
But, then, you used a tool like data loader (or scribe.. or SSIS) to move required lookup references from the source to the target environment, and that fixed the views.
Yes. It got resolved after 1 day both in QA and Production instances. It might be issue with Cache. But we haven't faced this issue when deployed from DEV to TEST instance.
Will it be possible for you to reset IIS on production? You will have to be careful about that. This seems like a cache issue and resetting IIS might solve the issue.
Below is the downloaded log file.
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The entity with EntityId = 'c891be75-2386-41de-8069-069fabbcd4de' was not found in the MetadataCache.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147217150</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The entity with EntityId = 'c891be75-2386-41de-8069-069fabbcd4de' was not found in the MetadataCache.</Message>
<Timestamp>2017-05-05T04:46:08.903583Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
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