Hello. I have an employee that is unable to view the attachment to a transaction another employee has scanned. It seems to be a hit or miss as some of the other images can be viewed. The employee who scans the documents receives no errors. The employee who tries to view them receives the "Unable to preview this attachment" popup. These attachments are uploaded the same way each time.
The only major difference between the two employees are their PCs, but that should make no difference. Is there a cause why this may happen and if so, is there a remedy to this?
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