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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Teams events/webinar i...
Customer experience | Sales, Customer Insights,...
Answered

Teams events/webinar integration does not capture check out time?

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Posted on by RvMaastricht 10

Hi,

I've seen a number of questions raised in this community about the event check out date/time but not seen any answer.

We're using Team events/webinar integration and have noticed that the check-in date/time is correctly captured for each attendee when they join the meeting. This date/time is visible in D365 Marketing. But it seems that leaving a meeting does not set check out date/time.

Is this a know issue or is it a configuration setting somewhere?

Regards,

René

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi RvMaastricht,

    The check-in field is automatically populated. However, the check-out field need to be manually filled. The system would not automatically set it.

    Please refer to this thread:

    Event check out time - Dynamics 365 Marketing Forum Community Forum

  • RvMaastricht Profile Picture
    RvMaastricht 10 on at

    Hi , thanks for your reply. It seems to me that it's a gap in integration functionality that check-outs are not captured. I don't think manually updating check-out times for events with big audiences is the way to go.

    But maybe it's already on the ideas list as a feature request.

    Regards,

    René van Maastricht

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