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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Transfer order receive...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Transfer order receive: Insufficient transactions

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Posted on by javaheryz 5

Hi

I have created a transfer order with 4 batch numbers (through batch reservation) and shipped it. After shipment, I have registered it from arrival overview and posted its journal. Now, when I click Function > Receive and fill in the form and click OK, this error occurs:

Transfer order - Receipt Transfer number: TO139900003168 Line number: 1.00 Cannot receive quantity 200.00 because inventory transactions with status Ordered, Arrived or Registered are insufficient.

I checked inventory transactions and all of 4 batch numbers are registered in destination warehouse with desired quantities. Can anyone help?

Thanks,
Mohammad Javahery

I have the same question (0)
  • WillWU Profile Picture
    WillWU 22,361 on at

    Hi Javaheryz,

    What's the version of your AX?

  • javaheryz Profile Picture
    javaheryz 5 on at
    [quote user="Will WU"]

    Hi Javaheryz,

    What's the version of your AX?

    [/quote]

    These are available information:

    2019 release wave 2
    Installed product version : Finance and Operations (10.0.5)
    Installed platform version : Update29 (7.0.5372.35448)

    Thanks

  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,032 on at

    could u share visual of all inventory transactions for the transfer order lines?

    if you would like to pick more or receive  less the could use over and under delivery transfer order %

  • javaheryz Profile Picture
    javaheryz 5 on at
    [quote user="Rahul Mohta"]

    could u share visual of all inventory transactions for the transfer order lines?

    if you would like to pick more or receive  less the could use over and under delivery transfer order %

    [/quote]

    I tried to insert images in OP, but wasn't successful. Event without over/under delivery (receiving the exact shipped quantity) this error happens. We did some tests and found out when number of batch reservations for a line is more than 2, this error occurs. Even if there are more than two batch reservations, we can receive one batch each time until at most two batches are left. Then we can receive remaining batch(es). Interestingly, we cannot receive two batches at the same time if there are more than two batches remaining! Seems there is a bug related to number of batches during receive.

  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,032 on at

    just get the inventory transactions in a TABLE and paste

    unless there is something custom in transfer order for a line we can ship and receive multiple batches (as seen in Pu34)

    also check on your environment page for any quality updates specific to your version

  • javaheryz Profile Picture
    javaheryz 5 on at
    [quote user="Rahul Mohta"]

    just get the inventory transactions in a TABLE and paste

    unless there is something custom in transfer order for a line we can ship and receive multiple batches (as seen in Pu34)

    also check on your environment page for any quality updates specific to your version

    [/quote]

    Below, you can find transactions. I have told our development team to check for possible customization conflicts. We are using PU29 and because I don't have access to install updates, I have to check this with our technical team.

    Item number Physical date Financial date Reference Number Receipt Issue Quantity Unit CW quantity CW unit Cost amount Site Warehouse Batch number Location Inventory status
    CO00001     Transfer order receive TO139900003174 Registered   200 KG 0   0 K1 K1-CO Golden Line-9802-02 Tank2 Available
    CO00001     Transfer order receive TO139900003174 Registered   200 KG 0   0 K1 K1-CO magarin-9802-1 Tank3 Available
    CO00001     Transfer order receive TO139900003174 Registered   200 KG 0   0 K1 K1-CO avesta-9802-01 Tank4 Available
    CO00001     Transfer order receive TO139900003174 Registered   400 KG 0   0 K1 K1-CO OPB0001 Tank1 Available
    CO00001     Transfer order receive TO139900003174   Picked -400 KG 0   0 KFI KFI-TR OPB0001   Available
    CO00001     Transfer order receive TO139900003174   Picked -200 KG 0   0 KFI KFI-TR magarin-9802-1   Available
    CO00001     Transfer order receive TO139900003174   Picked -200 KG 0   0 KFI KFI-TR Golden Line-9802-02   Available
    CO00001     Transfer order receive TO139900003174   Picked -200 KG 0   0 KFI KFI-TR avesta-9802-01   Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174 Purchased   400 KG 0   16400000 KFI KFI-TR OPB0001   Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174 Purchased   200 KG 0   8200000 KFI KFI-TR magarin-9802-1   Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174 Purchased   200 KG 0   8200000 KFI KFI-TR Golden Line-9802-02   Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174 Purchased   200 KG 0   8200000 KFI KFI-TR avesta-9802-01   Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174   Sold -200 KG 0   -8200000 KFI KFI-CO avesta-9802-01 Mehrvandad Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174   Sold -200 KG 0   -8200000 KFI KFI-CO Golden Line-9802-02 Mehrvandad Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174   Sold -200 KG 0   -8200000 KFI KFI-CO magarin-9802-1 Mehrvandad Available
    CO00001 5/18/2020 5/18/2020 Transfer order shipment TO139900003174   Sold -400 KG 0   -16400000 KFI KFI-CO OPB0001 Mehrvandad Available
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Hi javaheryz,

    Is this the only transfer order which gets stuck or are there more with this issue?

    Do you have extensible data security policies enabled in your environment? That could cause issues during the posting logic. If you have customizations, review them. It would also be highly recommended to test the behavior in an updated environment on version 10.0.10. I have not found an entry on LCS issue search which could be related, but there might be something fixed in the meantime.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Moved the question to the Dynamics 365 SCM forum

  • javaheryz Profile Picture
    javaheryz 5 on at
    [quote]

    Hi javaheryz,

    Is this the only transfer order which gets stuck or are there more with this issue?

    Do you have extensible data security policies enabled in your environment? That could cause issues during the posting logic. If you have customizations, review them. It would also be highly recommended to test the behavior in an updated environment on version 10.0.10. I have not found an entry on LCS issue search which could be related, but there might be something fixed in the meantime.

    [/quote]

    Hi

    Every transfer order with more than two batch numbers in the same line has this issue. I have told our development team to check for possible issues in code logic as we have a couple of customizations regarding transfer orders. The only security policy we have is related to warehouses which doesn't apply to my test as I'm testing using my account and have access to all warehouses.

  • Rahul Mohta Profile Picture
    Rahul Mohta 21,032 on at

    from the table suggsted, the 1000 kg is already seen shipped and transit warehouses are seen in final status, the only pending update is to be received

    any quality order or blocking that someone/somehow could have been created?

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