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Small and medium business | Business Central, N...
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Does Microsoft Navision allow creating Account Receivables Adjustments?

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Posted on by 63

Hello Team,

Could you clarify, does Microsoft Dynamics Navision allow creating Account Receivables Adjustments?
Unfortunately, I cannot find how to create them.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    Andrew,

    Business Central allows for a multitude of transaction types to post to a Customer and their sub-ledger (Customer Ledger Entries). This includes:

    Sales Invoice

    Sales Return Order, which produce Sales Credit Memos

    Sales Credit Memos

    Sales Corrections, which produce reversal of a Posted Sales Invoice or Posted Sales Credit Memo

    Finance Charge Memo

    Customer Payments, called Payments

    Customer Refunds, called Refunds

    Reminders are not a transactional document that posts an entry to the General Ledger or Sub-Ledger. It is a feature in which you can setup reminder emails that are sent to customers who are past due based on a rule.

    All-in-all, Business Central can create all types of adjustments to a Customer account.

    Hope this answers your question.

    Thanks,

    Steve

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 997 Moderator on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    You can post  salesorder, invoices, credit memos, payments, reminders, finance charges, and refunds. In addition you can adjust for currency rates if you post in foreing currency.

    So i think you have all the options you need.

    Most of them can be posted either through a journal, the  receivable functionality in the finance module or through the sales module. 

    Here are some links to documentation that might be helpful for you:

    https://docs.microsoft.com/en-us/dynamics365/business-central/receivables-manage-receivables

    https://docs.microsoft.com/en-us/dynamics365/business-central/sales-manage-sales

    If you have other question about one or more of these different transaction types, please feel free to ask them.

  • Andrew1986 Profile Picture
    Andrew1986 63 on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    For example, Debit Memos, Order Entries, etc.

    I found only the following:

    - Finance Charge Memo

    - Reminders

    - Refund

    And the increases the Customer Balance.

    Are these all the adjustments available?

  • Inge M. Bruvik Profile Picture
    Inge M. Bruvik 997 Moderator on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    What kind of adjustment is it that you want to do. Adjustment due to currency exchange rates or something incorrect invoiced?

  • Andrew1986 Profile Picture
    Andrew1986 63 on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    Steven,

    Sorry, it was my mistake. I asked about adjustments in Microsoft Dynamics Navision.

    I amend the mistake.

    Could you clarify how to create AR adjustments in Microsoft Dynamics Navision?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Does Microsoft Navision allow creating Account Receivables Adjustments?

    Andrew,

    This is a NAV/Navision Forum, not GP. Please go to the GP Forum to ask the question.

    Thanks,

    Steve

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