Quick Send _ Delete from queue?

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Posted on by Community Member Microsoft Employee

Our A/R manager selected the incorrect batch for invoice printing and about 250 invoices are set to be sent - in error. We stopped the application server, but I'm sure they're in the queue.

Is there a way to delete unsent quick send items or will they attempt to resend once the app server is reconnected?

-Rose

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Community Member Microsoft Employee on at

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RE: Quick Send _ Delete from queue?

Thanks for the info, we were able to successfully resolve this.
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Community Member Microsoft Employee on at

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RE: Quick Send _ Delete from queue?

If you have access to SQL Management Studio, you can go in and update the status of the outstanding requests so that App Server sees them as complete and will not process them.

To verify the unprocessed requests you can run this against the SL system database:

select * from AppSrvRequest where Status='0'

If all looks good then you can run:

update appsrvrequest set status='3' where status ='0'

I would suggest doing a SL system DB backup before doing this just to be safe.