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Microsoft Dynamics CRM (Archived)

Task with clickable link - Dynamics 365

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Posted on by

Hi guys,

I have a workflow fired when an email record is created. This workflow will create a task containing a link to the email:

1616.Task.png

The Record URL(Dynamic) give me a non-clickable URL. How can I make it clickable (hyperlink)?

Thanks in advance,

Akrem

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  • Suggested answer
    Jeevarajan Kumar Profile Picture
    781 Most Valuable Professional on at

    Hi Akrem,

    The Description field in TASK doesn't support hyperlinks. 

    You can a lookup to the Email in Task and populate it. Or else, you have to use Javascript to convert the test into a hyperlink and replace the description with a rich HTML content.

    Please mark this as an answer if it is helpful.

  • Verified answer
    Ivan Ficko Profile Picture
    1,380 on at

    You can try to make a new text field and set it's format to URL

    Image-175.png

  • AKREM Profile Picture
    on at

    Thanks!

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