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Softera Bankfeeds

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Posted on by MarkFarquhar1

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Hi,

I'm trying to set up RBS feed via the Softera extension in BC. I get the below error when I try to parse a statement based on the document recognition rules I have in place.

Can anyone please advise how I fix this issue?

Could not parse bank statement file (107134630; {8450D86E-95D4-4AF4-9E59-70DD94008BE5}).

The value /£1/ can't be evaluated into type Decimal.

Thanks,

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Judy Microsoft Employee on at

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Softera Bankfeeds

Hi MarkFarguhar1,

As mentioned, you should turn to Softera for further investigation.

Best Regards,

Judy
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KasparsSemjonovs 3,934 Super User 2024 Season 2 on at

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Softera Bankfeeds

hi,
well the error states that You need to have a decimal number, but You have £1 . Either try to change Your regional settings, so that it is shown as 1.00 , or contact the Vendor of the add-on - Softera, to help resolve the issue. They should be able to adjust the format for this value at the moment of import.

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