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Softera Bankfeeds

Posted on by 4
Hi,
 
I'm trying to set up RBS feed via the Softera extension in BC. I get the below error when I try to parse a statement based on the document recognition rules I have in place. 
 
Can anyone please advise how I fix this issue?
 

Could not parse bank statement file (107134630; {8450D86E-95D4-4AF4-9E59-70DD94008BE5}).

The value /£1/ can't be evaluated into type Decimal.
 
Thanks,
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Softera Bankfeeds
    Hi MarkFarguhar1,
     
    As mentioned, you should turn to Softera for further investigation. 
     
    Best Regards,
    Judy
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,680 Super User 2024 Season 2 on at
    Softera Bankfeeds
    hi,
    well the error states that You need to have a decimal number, but You have Â£1 . Either try to change Your regional settings, so that it is shown as 1.00 , or contact the Vendor of the add-on - Softera, to help resolve the issue. They should be able to adjust the format for this value at the moment of import.

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