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Suggested answer

Payment Journal Document Numbers differing for 2 separate users

Posted on by 10
Hi all,
 
Our team uses the Suggest Vendor Payments function to create our payment journals each week. My teammate and I are using the exact same parameters when creating the journal. 
 
My journal has the same document number JEPMT0000319 on each line of the journal.
My teammate's journal assigns JEPMT0000319 to the first line, then each additional line has the next number in sequence. Our user and permission setups are identical.

I can't figure out why hers is different from mine. Any insight would be appreciated. Thanks!
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  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Payment Journal Document Numbers differing for 2 separate users
    this might be caused by one user turn on New doc no. per line, the other didn't.
     
    if you don't see the flag, click show more and you will find it.
     
    hope it helps
     
    Jun Wang
  • Community member Profile Picture
    Community member 10 on at
    Payment Journal Document Numbers differing for 2 separate users
    Thank you, ZHU and Wang, for your responses. 
     
    What I cannot understand is why two users would have different results when creating the Payment Journal batch. We have the same permissions, the same access, and are using the same filters in creating the batch. However, one of us gets unique sequential values in the Document No field of each line, while the other has the same value in each line. 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,565 Super User 2024 Season 2 on at
    Payment Journal Document Numbers differing for 2 separate users
    Hi, from the standard code, this should be related to the "No. Series" of GenJnlBatch. If you use the same Batch, will there be this problem?
     
    Thanks
    ZHU
     
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Payment Journal Document Numbers differing for 2 separate users
    the reason that this happens is that BC doesn't care the document no. as much as the other types of document such as PO. no duplicate no. could be used.
     
    here I replicated the possible processes based on the info
     
    user 1 run the payment batch
     
     
    user 2 runs a different batch, but the document no. is the same.  you could do the following to prevent or fix this. 
    1. set the check other batches flag to yes
    2. renumber the doc number
     
    hope it helps, follow me on linkedin for more sharing 
     
     
     
     
     
     
  • Community member Profile Picture
    Community member 10 on at
    Payment Journal Document Numbers differing for 2 separate users
    Thanks! I did check that, and neither of us have that radio button turned on. All of our filters in that screen are identical.
     
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at
    Payment Journal Document Numbers differing for 2 separate users
    Hi
    Could you check this. 
    BR
    GR

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