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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Check Content error on...
Customer experience | Sales, Customer Insights,...
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Check Content error on email

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Posted on by yashmalhi1234567890 5

Hi all,

Since last evening, We are getting the error under the check content option in the marketing email.

Earlier it was working fine during the day and we were able to make an email live, perform a/b testing etc.

Please confirm if there is any error , specifically on the address field as the settings have the physical address field in content setting(which hads the address) and even the VM practice account is giving the same error.

Awaiting response.

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  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi yashmalhi1234567890,

    Do you mean that a marketing email that has been go live cannot pass the content check After the change?

    This is a necessary element to pass error checking:

    https://learn.microsoft.com/en-us/dynamics365/marketing/email-check-golive#required-elements-how-to-pass-the-error-check

    Note that the address in the content setting is the main part of your organization's postal address,

    Especially if you're testing real-time mail, you have to put in a valid address to go live. At this point you can test with a postal code you know.

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