We have always used the Historical Aged Trail Balance Report run with the end of month date, to prove that our ending A/R balance in the GL reconciles. Until recently this has always worked. Recently it has not matched and we have identified credits that are matched to invoices, but the invoices still show open for those accounts on the Historical Aged Trail Balance. Is there a file rebuild that needs to be run to correct this problem? Has anyone else run into this?
Thanks.
*This post is locked for comments