web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Dex.ini text line with...
Microsoft Dynamics GP (Archived)

Dex.ini text line with "winspool", is it safe to delete ?

(0) ShareShare
ReportReport
Posted on by William Kow 3,795

We have problem of GP printing problem, regularly users experiencing close itself or hang/no responding, whenever the user printing certain documents or reports.

I noticed that the DEX.INI generate a long list of "winspool" text lines in the file, and I am wondering if it is OK for me just to delete those lines ? (Click here   to see the file content, can I delete those lines in the red-color box). Is safe to delete those text lines with wording "winspool" ?

Currently, we regularly and scheduled to clear c:\WINDOWS\system32\spool\PRINTERS\*.* and then restart the printer Spooler service. But after some period, the same problem can occur again.

P/S:  Windows Server 2003 Standard with SP1, Dynamics GP 10.0 with SP2, SQL server standard 2005 with SP4

Many thanks in advance.

*This post is locked for comments

I have the same question (0)
  • Jason Chung Profile Picture
    Jason Chung 1,110 on at

    I haven't seen winspool lines in dex.ini files around here.

     My suggestion if not already tried, make a backup of your dex.ini file and try it out. Worst case, you role back to your old ini file and end of story.

     Hope it helps!

  • MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Yes, they are safe to delete. You can use Support Debugging Tool's Dex.ini Configuration feature to stop these pesky entries from poluting your DEX.INI file. More on Support Debbuging Tool here.

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 14,095 Most Valuable Professional on at

    Hi William

    Have a look at this blog post

    http://blogs.msdn.com/b/developingfordynamicsgp/archive/2010/06/28/why-making-the-dex-ini-file-read-only-is-evil.aspx

    As mentioned by Mariano, the Support Debugging Tool can clean these up for you automatically. 

    David

    David Musgrave [MSFT]
    Escalation Engineer - Microsoft Dynamics GP
    Microsoft Dynamics Support - Asia Pacific

    Microsoft Dynamics (formerly Microsoft Business Solutions)
    http://www.microsoft.com/Dynamics

    mailto:David dot Musgrave at microsoft dot com
    http://blogs.msdn.com/DevelopingForDynamicsGP

    Any views contained within are my personal views and not necessarily Microsoft policy.
    This posting is provided "AS IS" with no warranties, and confers no rights. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans