Connect MS Dynamics CRM with bug tracker

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Hello,

I'd like to know if it's possible to use the MS dynamics CRM API to connecte my web interface and an external bug tracker so that i can transform a current case into a bug ?

Thank U

IDsimo

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Mahendar Pal 45,095 on at

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Hello,

Yes, you can integration CRM system with external systems using APIs using plugin/custom workflows/client side code, but as you are using CRM online you need to keep in mind you can only have integration with custom APIs if they are in windows azure.

Or if your external system have web services, it should be deployed on standard secured port 80 or 443 and you can be them available over extranet, so that you can consume them in CRM online plugins/client side code.

Thanks

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