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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / BUY FROM/PAY TO VENDOR
Small and medium business | Business Central, N...
Suggested Answer

BUY FROM/PAY TO VENDOR

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Posted on by Shang06 75

There are instances where our staffs change the BUY FROM tab in the PO but won't be able to update the PAY TO Vendor causing problems and discrepancies during Invoicing, how can we automatically update the PAY TO Vendor every time we change the BUY FROM Vendor? 

I have the same question (0)
  • Akash Shukla Profile Picture
    Akash Shukla 365 on at

    HI Shang,

    Will you please elaborate your issue, so i can suggest you solution.

  • Shang06 Profile Picture
    Shang06 75 on at

    Hi,

    For example in the original PO (Open PO)

    Buy From: Vendor A

    Pay To: Vendor A

    Then, when the staff change the vendor to B (In cases wherein they originally selected the wrong vendor)

    Buy From: Vendor B

    Pay To: Vendor A

    There were instances where they change the Buy From Vendor but fails to check the Pay To Vendor. So, I am looking for a way wherein when they change the Buy From Vendor, it also automatically changes the Pay To Vendor, to avoid errors in the invoicing.

  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    I believe it pops a confirmation message about changing the pay-to if the buy-from is altered. It’s part of the standard field validation. Are users selecting “No” or has this message been bypassed by a coding change?

  • Shang06 Profile Picture
    Shang06 75 on at

    Hi,

    Yes, it pops up when we change it. But I am not sure why some wasn't changed. Maybe because, the staffs erroneously clicked no then didn't check the pay-to if it was updated? Nonetheless, it becomes a problem when this PO gets released.

  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    If it was a bug more would be complaining about it. Do you have the vendors setup correctly? You can set on there who the pay-to is. If you need a fix as you can’t rely on users maybe using configuration packages with suffice. On mass you can alter the orders.

    If you want to avoid the reliance on a user then a modification is needed. Liaising with your Microsoft partner is advisable if you don’t have in house resource who can make the change.

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