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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Download mobile offline data - error 2005

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Posted on by Microsoft Employee

Hi,

I have created an app and a mobile offline profile according to documentation from Microsoft. When I try to download the offline data into my mobile device, it works for App Data, but stops for user data with an error message that translates something like this: An internal issue prevents you from configuring your user data. (Error code: 2005). 

Any idea what this might be, what can be the issue or where can I find more information? I am struggling to find anything in Microsoft Documentation. 

Thanks in advance!

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Download mobile offline data - error 2005

    Hi,

    It is recommended to post your issue to the community of Power Apps.

    Here is the link:

    Power Apps Community - Power Platform Community (microsoft.com)

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Download mobile offline data - error 2005

    Hi,

    I have created a custom model driven app that I'm using.

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Download mobile offline data - error 2005

    Hi,

    Would you please specify which application you're using in Dynamics?

    Best Regards,

    Nya

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