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Small and medium business | Business Central, N...
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Balance Discrepancy

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Posted on by 80

Hello and thanks for reading! 

I have a customer that is getting errors closing out the billing cycle.  I'm not sure what to do.  Because of these errors the other accounts w/o errors will not print (in batch).

18650: has a balance discrepancy.  Accounts Receivable indicates a balance of $101.25.  The last closing balance indicates a balance of $0.00 as of 11/9/2020

pastedimage1610139027232v1.png

^this was a transaction from 9th.

pastedimage1610139088794v2.png

^payment on the 30th

There are 5 other accts w/similar issues.

I've read through the previous threads and they pointed to a KB that is no longer active (I really miss the old KB database!)

What do I need to do to resolve this?

TIA!

  • eBank Profile Picture
    eBank 80 on at
    RE: Balance Discrepancy

    Thank you, kind sir!  Happy New Year!

  • Verified answer
    ToddB Profile Picture
    ToddB on at
    RE: Balance Discrepancy

    Hi eBank,

    I believe the below is the fix you would need to resolve the error when trying to close the billing cycle.

    pastedimage1610145568518v1.png

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