Hello and thanks for reading!
I have a customer that is getting errors closing out the billing cycle. I'm not sure what to do. Because of these errors the other accounts w/o errors will not print (in batch).
18650: has a balance discrepancy. Accounts Receivable indicates a balance of $101.25. The last closing balance indicates a balance of $0.00 as of 11/9/2020
^this was a transaction from 9th.
^payment on the 30th
There are 5 other accts w/similar issues.
I've read through the previous threads and they pointed to a KB that is no longer active (I really miss the old KB database!)
What do I need to do to resolve this?
TIA!
