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Service | Customer Service, Contact Center, Fie...
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Downloaded FBX and STL 3D models are corrupt

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Hello,

I have a guide that was migrated from another company. Everything seemed to come across fine. I have downloaded all the 3D models that came with it in order to improve them. The GLB models open fine, but the STL and FBX models won't open in anything. In 3DS Max it says the FBX files are corrupted and that the STL files are not valid STL files. These models appear fine in the PC authoring app and in the HoloLens.

Has anyone else experienced the same issue?

Thanks,

Brian

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    on at

    Hi,

    Could you share screenshots about the error?

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