Supply chain | Supply Chain Management, Commerce

Retail Server API Call ends with Commerce Exception "The channel does not exist or was not published" with Postman

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Posted on by saad nadir

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Hi,

I completed all the authentication steps to be able to generate an access token and call the Retail Server API.

I am actually able to call the Get Order History Odata endpoint provided in Microsot documentation as an example of Odata Call using Postman. I am getting the result on postman without any issues.

Get Order History is working fine as you can see below.

Get Channels is also working fine as you can see blow

Bu when i try to call another Odata endpoint like Get Active Prices or any other endpoint (customer, product ....), i am getting the following exception, can someone please inlight me ?

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huijij 19,811 on at

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Hi Saad,

Did you in test environment and did you have access to your Retail Server logs in the Event Viewer which they might also be helpful to figure out the root cause.Please also take a look at the link about accessing Retail server API calls with postman:

www.youtube.com/watch

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Mando on at

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For calling "GetActivePrices" you'll have to add the Operating Unit Number for the channel you are intending to use in the call's header. The header name is "OUN"

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saad nadir 282 on at

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That actually resolved my issue, thanks a lot Mando.

I added the OUN header parameter to the postman request and i was able to get the retail server answer for GetOrderHistory, GetActivePrices, Products/GetById .... so i consider my issue resolved. Thanks again.

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Shafeeque P. 6,533 Moderator on at

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Could you please mark Mando's answer as verified so that the status gets updated ?

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