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Nav Not launching, stuck at the splash screen

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Posted on by sdantz

We have an issue where nav refuses to launch. it's stuck at the splash screen for 2013. We've installed, reinstalled, and tried to remove it from everywhere (though we couldn't find a registry entry for it) for a fresh install. when installing it for the first time, it never generates the folders. it never gives an error and the user can use their account on a different computer.

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Marco Mels on at

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RE: Nav Not launching, stuck at the splash screen

Hello,

What is the error in the application event log file? Are there any related Office DLL's errors?

Thank you.
sdantz 5 on at

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RE: Nav Not launching, stuck at the splash screen

doesn't seem to work for us, i've checked the registry and everything but no difference
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YUN ZHU 78,032 Super User 2025 Season 1 on at

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RE: Nav Not launching, stuck at the splash screen

Hi, you can find detailed errors when starting NAV in Event Viewer.

NAV2013 still has a one-month lifespan, please upgrade to the latest version quickly.

https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013

Hope this helps.

Thanks.

ZHU
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DAnny3211 9,274 Moderator on at

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RE: Nav Not launching, stuck at the splash screen

hi

look this

answers.microsoft.com/.../a2c7ae90-d308-4ab6-87ff-318d3dd3988e

DAniele