Worksheet reference number is 0

(0) Share

Report

Posted on by Antonijo Todorovik

4,025

Hi everyone.

Has someone experianced this next: I have a customer that have several HQ User in his main office. Only from one of the machines, when the user tryes to create a new worskheet (any type), at the end of the wizzard he gets the Worksheet Reference number equial to 0.

En reality, the worksheet have been correctly created with the corresponding worksheet ID different then 0, but he needs to close the windows and go to administration to find the Worksheet and re-edit it again. It's like the first insert of the creation of the worksheet is not working correctly, the one who is creating the record of the worksheet table.

Any ideas?

Thanks in advance, A.

*This post is locked for comments

All responses (2)

Answers (1)

Verified answer

Antonijo Todorovik 4,025 on at

Like (0)

Report

RE: Worksheet reference number is 0

Hi again.

The problem was that the PC was not updated with the latest windows updates. Once updated, it all worked well. I assume the problem was in the actualization of the remote connections.

Regards
Jeff @ Check Point ... 13,382 on at

Like (0)

Report

RE: Worksheet reference number is 0

First I would try;

HQ Administrator | File | Connect | put in your password | Database | Backup | Database | Re-index | Database | Check | exit

Now try it again and see if that fixed the problem.