Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Bing Maps and CRM 2013

Posted on by Microsoft Employee

Hi, 

I want to install the update : Bing Maps Ajax upgrade for Microsoft Dynamics CRM 2013 (https://www.microsoft.com/en-us/download/details.aspx?id=55803) but it doesn't work. I've this message when I start the setup : Microsoft Dynamics CRM Server is not installed on this computer. 

My server is Windows Server 2012 64 bits in French, CRM is also in French (version 6.1.0.145) 

You know a solution for this problem ?

Sorry for my bad english ... 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Bing Maps and CRM 2013

    The version is good, it's the 6.1.4.145 (I was wrong in the first message).

    I think I will open a support ticket with MS because I'm not understanding this issue.

    Thank you for help.

    Kind regards.

    Mathieu

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Bing Maps and CRM 2013

    I as not able to find version you have here - buildnumbers.wordpress.com/crm It could be that it is 6.1.4.145 and it should be compatible with KB you mentioned. I have no other ideas than open support ticket with MS and ask them for help.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Bing Maps and CRM 2013

    yes, i am sure. I've 1 remote desktop on SQL server and 1 remote desktop on CRM server.

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Bing Maps and CRM 2013

    It's silly question but I have to ask it - are you sure that you run this app on the proper server (where Dynamics CRM ) is installed and not on your laptop or SQL Server for example?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Bing Maps and CRM 2013

    Thank you for your response but it's the same issue with this KB ...

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Bing Maps and CRM 2013

    Hello,

    Try following - www.microsoft.com/.../details.aspx

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans