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Microsoft Dynamics CRM (Archived)

Business Process Flow Branch - I don't want to skip a stage

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Posted on by 604

I want to include an additional stage (Capex) in my Business Process Flow if either of two fields = Yes.  If both fields = No, I want to move on to the next stage, Pricing.  However, if either field = Yes, I want the flow to move from Capex back up to Pricing. 

When I include a conditional statement and the Capex Stage, I get an error that there is an empty branch. See the attached screenshot.

How do I set this up so the Capex stage is included in the flow, but only when if either field = Yes?

8105.Capture.JPG

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  • Suggested answer
    unstoppable1 Profile Picture
    unstoppable1 10 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    Hi,

    To skip stages after a a condition, simply press the "Connector" button to connect or reconnect a stage.

    Screen-Shot-2021_2D00_01_2D00_06-at-8.40.02-PM.png

    See here: The BPF skipped two stages.  I did this by pressing the "connector" button, then, "reconnect".

    Screen-Shot-2021_2D00_01_2D00_06-at-8.45.49-PM.png

  • RE: Business Process Flow Branch - I don't want to skip a stage

    You're not alone. Did the exact same. Thank you for posting this :)

  • Barbara Forsman Profile Picture
    Barbara Forsman 604 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    Hi Bill,

    I'm sorry but I haven't done any charting based on this Business Process Flow.

    Thanks

  • Bill Thompson. Profile Picture
    Bill Thompson. 435 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    Barbara,

    I used branching conditions and recreated the stages for each condition - same as your workaround.

    However, if you use the "same" stage category within the different branch conditions, they are prefixed with a "different" number, even thought they are the same stage category options set. This is causing chart plotting issues.

    Did you have this problem also, and if so did you figure out a workaround?

    Thanks

    Bill

  • Barbara Forsman Profile Picture
    Barbara Forsman 604 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    I didn't.  I ended up adding 4 conditions, one for each combination of possible responses.

    Let me know if I can answer any other questions.

    60478.Capture.JPG

  • dasaint Profile Picture
    dasaint 80 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    Hi Barbara,

    How did you manage to do it like the 2nd screenshot? I have the same problem & error message but my flow always looks like your first screenshot... 

  • Verified answer
    Barbara Forsman Profile Picture
    Barbara Forsman 604 on at
    RE: Business Process Flow Branch - I don't want to skip a stage

    I was overthinking this.  The answer was really very simple!

    58767.Capture.JPG

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