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Microsoft Dynamics GP (Archived)

Web client login issues

Posted on by Microsoft Employee

Error message

Unexpected Error

An unexpected error has occurred. Press the Sign-in button to reconnect to the application.

Correlation ID: e0e822ec-1e94-4847-8737-05486f0c8724

Other information:

1) Services are running.

 

2) Event viewer messsage

e0e822ec-1e94-4847-8737-05486f0c8724:An unexpected error has occurred. Press the Sign-in button to reconnect to the application.:http://server:48651/SessionService:System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: The system cannot find the file specified (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.IO.FileNotFoundException: The system cannot find the file specified ----> System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at Microsoft.Dynamics.GP.Web.Services.Session.SessionProcess.StartableSessionProcess.TryToStartProcess()
--- End of inner ExceptionDetail stack trace ---
at Microsoft.Dynamics.GP.Web.Services.Session.SessionProcess.StartableSessionProcess.TryToStartProcess()
at Microsoft.Dynamics.GP.Web.Services.Session.SessionProcess.StartableSessionProcess.Start()
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCreator.CreateSession(SessionCreationContext creationContext, Uri runtimeServiceBaseAddress, SessionUserInfo sessionUserInfo)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionService.CreateSession(SessionCreationContext creationProperties...).
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously

Thanks in advance!

Sanjay

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Web client login issues

    Hi Ya ...

    The problem was dynamics gp web client run time was not installed.

    Cheers!

    Sanjay

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Web client login issues

    Additional info:

    ApplicationDirectory: C:\Program Files (x86)\Microsoft Dynamics\GP2013\

    DexInitializationFile: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Data\Dex.ini

    SetFile: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Dynamics.set

    Exception Details: System.IO.FileNotFoundException: The system cannot find the file specified

    File name: 'C:\Program Files (x86)\Microsoft Dynamics\GP2013\Microsoft.Dynamics.GP.Web.Services.Runtime.Process.exe' --->

    Thank you

    Sanjay

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