Customer data pop-up when call is received by telephony system

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Posted on by agpatkar

I am using Asterisk as Telephony platform. Asterisk Manager interface is used to detect new calls popup customer data and dial calls by clicking on contact. We have developed html+javascript which works nicely with any browser based application. Visual toolbar is created on screen to manage telephony functions. I want same functionality to be extended in Dynamics Online. Adding this to Salesforce.com was easy job. Since I use Reverse Ajax / Server Push feature, I need my Javascript to wait for events from server.

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Hello,

Tenfold offers seamless integration for MS Dynamics to most phone systems available. With Tenfold you get features such as click to call, call pop up notification, advanced analytics and more. You can sign up for a free trial and setting this up is very easy. Below is a list of integrations they have with MS Dynamics.

www.tenfold.com/.../dynamics

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