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Whs shipment created via post api with 0 qty unexpectedly create a qty not equal to the payload

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We created a mobile app for transfer order which integrates with business central and automates the creation of warehouse shipment.  Everything is okay excep that when we are posting a serialized item with zero as this is not shipled yet, the created watehouse shipmet did not copy zero but took the original transfer krder qty.  In sandbox though, we dont encounter the issue but in Prod we do.  We checked the warrhouse setup and we found no difference.  
 
Appreciate if somebody can advise any setup that we also need to check in Prod or what might have caused the issue.  Thanks.

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