CRM 4.0 and Norton Internet Security

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Posted on by Neil Benson

7,369 User Group Leader

Hello, we have a hosted CRM 4.0 (with Update Rollup 1) customer using Windows Vista, Internet Explorer 7 and Norton Internet Security (v15.5.0.23).

They are experiencing poor view and form load times (4-5 seconds) compared to 1s from our office. Latency is low (7-8ms) and bandwidth is OK (2MB/s in a 10-person office).

We have seen issues before with McAfee's script scanning feature which impairs performance by scanning the script in every web page. But I couldn't see a similar feature in Norton. Nor could I find a way to temporarily disable Norton to allow me to test it - it looks like I might have to try uninstalling it.

Anyone else had a similar experience? Or is anyone using CRM 4.0 with Norton Internet Security *without* any issues?

Regards,

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