Dynamics Community Forum Thread Details

Invoicing process of multiple packing slips, sines lose their reference to SalesParmTable

Hello everyone,

we are currently facing a blocking issue, we are on 10.0.45, despite involving Microsoft support and opening a ticket, we have not yet found a resolution. No relative issues/hot fixies founds.

The issue occurs during the invoicing process of multiple packing slips. Specifically, we are trying to invoice a subset of 62 packing slips. The environment where the problem occurs is completely standard, with no customizations at all. To rule out any extension-related causes, we restored the customer’s database into a clean, standard environment and were able to reproduce the same behavior.

The process is the following: we create the invoice proposal, select the desired packing slips, and use the auto-arrange functionality. After that, we rearrange the lines using the “group by packing slip” option. At this stage, something unexpected happens. Some lines lose their reference to SalesParmTable. From a functional perspective, the sales order appears to have fewer lines than expected. From a technical perspective, the records still exist in the SalesParmLine table in the database, but they are no longer linked to a corresponding SalesParmTable record.

This behavior seems to occur only when handling a relatively large number of packing slips and when grouping by packing slip after auto-arrange.

We found a solution, works, we have released that in Production while waiting a official solution, that still not provided.

on reArrangeQueryRun of SalesFormletterParmData we add this after next.