I have a user with a situation where MR Designer and MR Viewer do not display correctly due to a High DPI display on their laptop.
The issue originally impacted GP, but we solved it using this article (thank you, Christina Phillips!): https://community.dynamics.com/gp/b/gpdynland/archive/2016/09/29/fix-dynamics-gp-scaling-and-font-size-issues-on-high-dpi-displays
However, once we imported the registry setting from the article and saved the Dynamics.exe.manifest file, while it solved the issue in GP, MR now shows up very blurry.
Here is what I've tried so far:
- Right click on the MR icon and click Properties. On the Compatibility tab, select Disable Display Scaling on High DPI Settings and then click OK.
- RESULT: Fonts and images in MR are overly large making in unusable
- Changed dpi scaling settings to make things smaller
- RESULT: No change in MR
- Create manifest files for MR Viewer and Designer
- RESULT: No impact, still scaling issues
- Disable Display Scaling with manifest files in place
- RESULT: Back to blurry
Version information:
Windows: 10
GP: 2015 R2
MR Designer & Viewer: 2.12.15000.56
Any thoughts or assistance would be greatly appreciated.
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