Marketing forms not shown in Wordpress website

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Posted on by Daphne Tollenaar

Hi,

I'm trying to add our marketing forms to our Wordpress website. I have whitelisted it against the domain I'm trying to display it in and the form seems to be working in the preview version (Wordpress). But as soon as I publish the page it's a blank white space.

Following the tips mentioned on blogs.technet.microsoft.com/.../ didn't help.

Did anyone manage to publish a marketing form on a wordpress website? If so, what are your tips & tricks?

Kind regards,
Daphne

Categories:

Marketing Pages Forms and Surveys

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cloflyMao 25,210 on at

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Hi Daphne,

Firstly please open F12 developer tool and check what error it gives in console.

Due to many of Wordpress pages are php file, so have you embedded your form in a php file?

And as the tutorial you mentioned:

- check whether Wordpress has similar settings like "RemoveScript" in its folder or in GUI system settings

- any special characters in script are escaped by Wordpress

My suggestion:

You could create a plain .HTML web page without Wordpress control code(not in Wordpress .php files) and add a link on home page or any other page that navigate visitors to it.

I tested sucessfully in my own server, which home page is just a plain html file.

Regards,

Clofly

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Kuzey Alkan Serdar 5 on at

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Hi Daphne,

If you could share the URL, we could take a look what's blocking the form load.

Alternatively, you could also email the URL to me if that's more preferred.

Kuzey

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Daphne Tollenaar 45 on at

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Hi Kuzey,

It concerns the following URL: [View:https://www.boltrics.nl/en/2018/07/03/webinar-streamline-your-ocean-freight-processes-and-take-advantage-of-the-data-gold-mine/:750:50]. It contains 2 forms - but only the standard wordpress form shows.

Below a screenshot of the preview version where you can see 2 forms:

Wordpress "Gravity forms"

Marketing app form

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Daphne Tollenaar 45 on at

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Hi Clofly,

Our pages are indeed php files. However, creating plan .HTML web page wouldn't have my preference because it would practically touch all our pages.

Do you work with a Wordpress website?

Kind regards,

Daphne

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Ondra Svejdar 10 on at

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The form-loader script has the "defer" attribute on in - meaning it will be executed at the end of document render. In the meantime there is another marketing tracking script without the defer attribute that relies on this script being executed first. I.E. if you remove the defer from this it will be working:

<script src="mktdplp102cdn.azureedge.net/.../form-loader.js defer></script>

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cloflyMao 25,210 on at

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Hi Daphne,

Currently there is only nginx on my server, I will try to get a free wordpress hosting server to test.

Regards,

Clofly

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cloflyMao 25,210 on at

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Hi Daphne,

I'm concerned about whether you solved the problem.

During this time I have been seeking a free wordpress hosting provider and finally got one.

Now I recommed you work with a plugin called Insert Html Snippet,

https://wordpress.org/plugins/insert-html-snippet/

with this plugin, you can directly insert HTML code to your page or post content block, and it's separated with PHP code,

so just copy and paste whole generated javascript code when in HTML editing mode in page/post editing page.

page with embedded form

It works well from my test.

Hope it helps. :)

Regards,

Clofly

Please kindly mark as verified if the answer is helpful, it would be greatly appreciated and would help other users with the same problem.

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Zenmarc 25 on at

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Hi Daphne, I am using Marketing form with my WordPress website on Cloudways managed WordPress hosting platform, Using HubSpot all in one marketing form, I have never faced this type of issue. Check your WordPress version and supporting version of marketing form, Many times the reason for not showing is a conflict of the versions.

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Daphne Tollenaar 45 on at

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Hi Clofly,

Thanks again for your reply. I have tested with 'Insert HTML Snippet' plugin but still I am only able to see the form when logged into the website as an administrator. We're currently on wordpress version 5.2.3 - so that shouldn't be the issue.

Regards,

Daphne

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