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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / custom workflow not ge...
Customer experience | Sales, Customer Insights,...
Suggested Answer

custom workflow not getting triggered While Importing Data

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Posted on by NancyPaul 40

Hi,

I have created custom workflow, oncreate of record.

This workflow triggers when I create new records manually, but it doesn't gets triggered While Importing Data into CRM 2013.

May I how to triiger this custome workflow when I do bulk import data.

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    It should be triggered, please can you screenshot your Workflow.

    and is there any conditions conflicts with your importing data

  • NancyPaul Profile Picture
    NancyPaul 40 on at

    Thank you so much for your reply.

    The marked part of workflow(custom WF) is not getting triggered.

    3223.WF.png

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Are you import the data to the same entity "Voucher"?

  • NancyPaul Profile Picture
    NancyPaul 40 on at

    Yes I am importing to same enitity Voucher.

    second line of workflow is working during import data.

    But custom workflow steps works when I create new voucher one by one manually.

    Only import data functionalily doesnot trigger the WF and some of the fields not getting updated.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    I think you should trace or debug your custom activity, because may be there is a condition inside your code conflict with your imported data.

    because when you create a new record within the Dynamics CRM all steps work fine, so check your code first.

  • Suggested answer
    furkank Profile Picture
    furkank 535 on at

    Hi,

    Did you try with switching it to background process? Also uncheck the ondemand square

  • Kunal.Chopra Profile Picture
    Kunal.Chopra 85 on at

    Hello,

    Have you checked custom workflow via Tracing to understand if its getting triggered or not - https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/developers-guide/gg328574(v=crm.8)?redirectedfrom=MSDN#loggingandtracing

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