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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Updated Record Creatio...
Microsoft Dynamics CRM (Archived)

Updated Record Creation and Update Rule not being used by failed instances

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Posted on by Jorge S

Hi,

I did create a Record Creation and Update Rule for Case which has been updated as it was failing some times.

Now, when I do Resume the failing workflow, it always takes the old version of the workflow even after publishing the changes.

Is that an expected behaviour? I would need to run the updated workflow (the Record Creation and Update Rule) for the failed records.

Thanks.

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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Updated Record Creation and Update Rule not being used by failed instances

    Oh. Those jobs. To be honest I haven't worked with that functionality so I can't give you guaranteed answer.

  • Jorge S Profile Picture
    Jorge S on at
    RE: Updated Record Creation and Update Rule not being used by failed instances

    Hi, thanks for your reply.

    The workflow is really the system job created by the Record Creation and update rule, it's not possible to set it on demand, isn't it?

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Updated Record Creation and Update Rule not being used by failed instances

    Hello,

    This is by design. To re-run workflow with new version I would recommend switch workflow to On-Demand and run it on "Failed Records" in this manner.

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