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Finance | Project Operations, Human Resources, ...
Suggested Answer

Integration Manager for Payables Transactions - "Document Number Already Exists"

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Hi:

I have been in this wonderful line of work for over two decades and have worked with Integration Manager for almost as long.

So, can someone please tell me the means of eliminating the "Document number already exists" error encountered upon trying to import several payables transactions?

Yes, I have tried the grouping, the query relationships, and getting angry before going to sleep last night at hearing about how frustrated the end user is.  Still, no go.

So, please let me know the remedy, other than configuring A/P Setup to allow for duplicate document number.

Thanks!

John

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  • Suggested answer
    Andrea Melroe Profile Picture
    3,437 on at

    Hi John,

    Are you using the eConnect adapter or the GP adapter for this integration?

    Are you mapping the ‘voucher number’ or are you having the integration do that for you?

    If you’re using the eConnect adapter, you’ve got simultaneous integrations running, and eConnect is grabbing the next voucher number – that may be the problem.

    The manifestation is a ‘document number already exists’ followed by ‘voucher number already exist’ error.

    Steve Endow wrote a good blog on this a while back:

    https://dynamicsgpland.blogspot.com/2015/10/econnect-error-voucher-number-already.html\

    We’d be happy to assist you with further testing on your integration via a support case. If we find what you’re seeing is due to a quality issue of course there will be no charge.

    Hope this helps John!

    Andrea Melroe | Sr. Technical Advisor | Microsoft Dynamics GP

  • Community Member Profile Picture
    on at

    A co-worker of mine figured this out.  I shouldn't have been grouping on the detail source query.

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