Receive email in HTML format

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Posted on by Agoes Mulki

Hi All,

in sandbox it was normal testing send approval workflow and get an body email in normal text but when i move workflow to "Production environment" i just get HTML format in body email. could you help me on this

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Marco Mels on at

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RE: Receive email in HTML format

Good day,

Just coming back on this issue. A fix does exist for this issue but it needs to be deployed. As soon as we deployed the fix to your specific tenant, the issue will be resolved.

We do apologize for the inconvenience. This issue started to happen after we did upgrade the tenant.

Thanks.
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Marco Mels on at

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RE: Receive email in HTML format

Hello,

I have seen this scenario before but I am no longer able to reproduce. Is this still happening at your side?

Thanks.